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Page Content Business Process Management Solutions
Healthcare organizations can improve the quality of the services they offer to their patients by streamlining supporting processes—from patient care management to purchasing practices with pharmaceutical and medical suppliers.
Lack of integration between legacy healthcare systems often contributes to a continued reliance on a process of manual input of patient data throughout the course of treatment. Not only is manual data entry time consuming, costly and error prone, but many physicians estimate that they spend as much as 50% of their time with paperwork, rather than with the patients themselves.
Improving inefficiencies in the supply chain can also increase the quality of service, while failure to address those inefficiencies impacts both patient care and the business' bottom line. Even though material management and inventory systems which are common to the manufacturing world are beginning to be adopted in healthcare, standardized purchasing practices, designed to balance both cost and effectiveness, are still relatively uncommon. Managing the pharmaceutical supply chain—with multiple suppliers, pricing variance and even different disclosure practices on the efficacy of drugs—is also particularly complex.
The first steps to achieving more effective patient and supply chain management are to integrate and automate your existing systems. Once supporting systems are integrated and the information handoffs between them automated, the framework is in place for staff to begin process management. Simply put, process management (commonly known as business process management) is a management approach designed to provide the tools and framework to support the optimization of human workflow and system processes. |
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